Welcome to What Froggy Bakes. Before using our services, please take a moment to read and agree to our Terms of Service. This agreement outlines the terms and conditions governing your use of our website and services. By accessing or using our website, you agree to be bound by these terms and conditions.

1. Introduction
   What Froggy Bakes specialises in the production and delivery of baked goods. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these terms of service
   
   
2. Refunds and Cancellations
    Refunds and cancellations may be subject to certain restrictions. Please contact us as soon as possible if you need to cancel or reschedule a delivery. Refunds cannot be provided once the goods have been delivered. Cancellation once the goods have been baked will be subject to a 50% cancellation fee
   
   
3. Nuts and Allergies
   We DO NOT guarantee that our products are free of nuts or other possible allergens and products may contain nuts. If you have specific dietary requirements, then please contact via our Enquiry page to discuss or call us
4. Use of Our Website
   

   You agree to use our website solely to purchase our products. You agree not to use our website for any unlawful purpose or in any way that may damage, disable, overburden or impair our website. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

5. Ordering and payment
   

   To place an order, you must select the products you wish to purchase, provide the necessary billing and shipping information, and pay for the order in full. We accept payment via credit card. Payment is due at the time of purchase and all prices listed on our website are final. You agree to provide What Froggy Bakes or such third party with information that is accurate, complete, and current, and to comply with the terms and conditions of any agreement that you enter in connection with your purchase of any product or service. You are responsible for all charges incurred by the user of your account, credit card, or other payment mechanism, as well as for paying any applicable taxes.

6. Delivery
   

   We offer delivery services within our designated service area. Delivery fees may apply. We will make every effort to deliver your order on the requested delivery date but we cannot guarantee delivery on a specific date or time. If we are unable to deliver your order due to factors beyond our control, we will contact you to reschedule the delivery.

7. Delivery Instructions:
   Please provide us with clear and accurate delivery instructions, including any special handling requirements or delivery timeframes. It is your responsibility to ensure that the recipient is available to receive the goods at the agreed-upon delivery time.
   
   
8. Product Availability and Substitution
   

   All products are subject to availability and we reserve the right to substitute any product with a similar item of equal or greater value. We make every effort to provide accurate and up-to-date information on our website but we cannot guarantee that all information is complete, accurate, or current.

9. Perishable Goods Liability:
   We are not responsible for the quality, freshness, or condition of the perishable goods once they have been delivered. It is YOUR responsibility to ensure that the goods are properly stored and handled upon receipt.
   
   
10. Refunds and Cancellations
     Refunds and cancellations may be subject to certain restrictions. Please contact us as soon as possible if you need to cancel or reschedule a delivery. Refunds cannot be provided once the goods have been delivered. Cancellation once the goods have been baked will be subject to a 50% cancellation fee
    
    
11. Disclaimer of Warranties
    

    Our website and services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, materials, content or products included on our website.

12. Limitation of Liability
    

    What Froggy Bakes will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, even if we have been advised of the possibility of such damages.

13. Changes to the Agreement
    We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our website or services after any such changes constitutes your acceptance of the new terms and conditions.
    
    
14. Governing Law
    

    This agreement shall be governed by and construed in accordance with the laws of the state in which What Froggy Bakes is located, without giving effect to any principles of conflicts of law.
    
    

If you have any questions or concerns about our terms of service, please contact us at [email protected]